baji live999 Privacy Policy
The security of your personal information is our top priority. This policy explains what information we collect, why we collect it, and how we keep it secure.
1. Definitions and Scope of the Policy
This privacy policy applies to the baji live999 platform and all associated services. In this policy, "we", "us", or "platform" refers to the operating entity of baji live999. "You" or "user" refers to any person, registered or unregistered, who accesses this site.
This policy has been drawn up in accordance with applicable data protection regulations in Bangladesh and international best practices. The baji live999 Terms and Conditions serve as a complementary document to this privacy policy, and it is recommended that both documents be read together.
By accessing this site or creating an account, you are considered to have read and agreed to the terms of this privacy policy.
2. What Information We Collect
baji live999 collects only the information necessary to provide an effective service. No unnecessary or excessive information is requested.
2.1 Registration Information
The following information is collected when creating an account:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- Preferred language and currency
2.2 Identity Verification Information (KYC)
Identity verification may be required in certain circumstances to ensure secure transactions and prevent fraud. Information collected in this case:
- Copy of National Identity Card (NID) or passport
- Bank account or mobile banking number (bKash, Nagad, Rocket, Upay)
- Selfie or recent photograph (if required)
- Proof of current address
2.3 Automatically Collected Information
Information automatically collected while using the site:
- IP address and device identifiers
- Browser type, operating system
- Login time, session duration
- Pages visited and links clicked
- Referral source (how you arrived at the site)
2.4 Transaction Information
During deposit and withdrawal activities, the transaction amount, method, time, and status are recorded. This is essential for account security and fraud prevention.
3. Purpose of Data Use
baji live999 uses collected information only for the following legitimate purposes:
3.1 Service Operations
- Creating, verifying, and maintaining accounts
- Playing games, placing bets, and processing transactions
- Activating bonuses and promotions
- Customer support (around-the-clock service via live chat and email)
3.2 Security and Fraud Prevention
- Detecting multiple account creation or misuse
- Monitoring unusual transaction patterns
- Preventing account hacking or unauthorized access
3.3 Responsible Gaming
We can analyze playing patterns to identify at-risk behaviour and provide support where needed. The baji live999 Responsible Gaming guidelines provide full details on this.
3.4 Communication and Marketing
- Essential notifications related to accounts and transactions
- Informing you about new promotions and offers (subject to consent)
- System updates or urgent security information
3.5 Legal and Regulatory Obligations
We are required to retain and provide certain information in order to comply with applicable laws.
4. Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the baji live999 website. These help improve your browsing experience and ensure the site functions correctly.
4.1 Essential Cookies
These cookies are essential for the core functionality of the site — maintaining login sessions, storing security tokens, and remembering language preferences. They cannot be disabled.
4.2 Functional Cookies
These cookies remember your preferences (such as your preferred game category or display settings) so that the same settings are available the next time you visit the site.
4.3 Analytical Cookies
These cookies are used to analyse how many users visit which pages, how long they stay, and where issues arise — helping to improve the quality of the site. Data from these cookies is aggregated and anonymised.
You can manage cookies at any time from your browser settings. However, disabling essential cookies may cause some site features to stop working.
5. Sharing Information with Third Parties
baji live999 does not sell your personal information to third parties for any commercial purpose. Information may only be shared in the following limited circumstances:
5.1 Service Providers
Limited information is shared with selected third-party service providers for the operation of payment gateways, game software providers, identity verification services, and customer support platforms. All such parties operate under strict confidentiality agreements.
5.2 Legal Obligations
If disclosure of information is required under a court order, a legitimate request from a law enforcement authority, or applicable law, it will be provided. Where possible, we will endeavour to notify you in advance.
5.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may form part of the assets involved. In such situations, you will be notified in advance and assurance of data protection will be provided.
5.4 Aggregated Anonymous Data
Aggregated and anonymised data from which no individual can be identified (such as overall user numbers or popular game categories) may be used for analysis and research.
6. Data Storage and Security Measures
baji live999 takes multiple technical and administrative measures to keep your information secure.
6.1 Technical Security
- SSL/TLS Encryption: All communication with the site is secured through 256-bit SSL encryption
- Password Hashing: Passwords are not stored directly but are kept as bcrypt hashes
- Firewall and DDoS Protection: Multi-layered security at the server level
- Regular Security Audits: Periodic testing to identify potential vulnerabilities
- Two-Factor Authentication (OTP): Additional security for login and withdrawals
6.2 Administrative Security
- Only authorised staff can access specific data
- All data access logs are recorded
- Staff receive regular data protection training
6.3 Data Retention Period
Information is retained for as long as the account remains active and, after account closure, for a period determined by legal requirements. Once the retention obligation period ends, data is securely deleted or anonymised.
7. Your Data Rights
You have certain important rights over your own information. baji live999 is committed to upholding these rights.
7.1 Right to Access
You can request at any time to know what information we hold about you. Much of this information can be viewed directly from the profile section of your account.
7.2 Right to Rectification
If any information is incorrect or incomplete, you can request a correction. General information can be updated directly from account settings; for corrections to KYC-related information, you will need to contact customer support.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this request may be temporarily suspended where there are legal retention obligations, ongoing disputes, or fraud investigations.
7.4 Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or notifications, you can turn them off yourself from account settings or let customer support know. However, it is not possible to disable essential service notifications (transaction confirmations, security alerts).
7.5 Right to Data Portability
You may request your transaction history and account information in a structured, machine-readable format.
To exercise any of the above rights, please contact customer support. Requests will be responded to within 30 working days of receipt.
8. Protection of Minors
All services of baji live999 are intended solely for individuals aged 21 or above. No minor (under 21 years of age) may use our services.
Age is verified at the time of registration, and identity documents may be requested in cases of doubt. If someone creates an account using a false age, that account and all associated balances will be forfeited.
We do not knowingly collect personal information from any minor. If we become aware of such an issue, steps will be taken immediately to close the relevant account and delete the information.
9. International Data Transfers
Our servers and some third-party service providers may be located outside Bangladesh. In such cases, your information may be processed or stored in various countries.
For such transfers, it is ensured that adequate data protection measures are in place in the destination country or organisation. Data protection obligations are included in agreements with third parties.
The payment methods we use — bKash, Nagad, Rocket, Upay, and bank transfer — are local services in Bangladesh, and the exchange of information with them takes place under local regulations.
10. Policy Changes
baji live999 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy:
- The "Last Updated" date at the top of the page will be changed
- Registered users will be notified via email or account notification
- For important changes, a special banner will be displayed on the site
Continued use of the site after changes will be considered as consent to the new policy. We therefore recommend reviewing this page regularly.
To learn more about our services, read our About Us page, where the purpose and values of baji live999 are described in detail.
11. Contact Us
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact our customer support team. We provide round-the-clock (24/7) support in both Bengali and English.
For quick answers to common questions, check our FAQ section — it contains answers to common questions about data protection, accounts, and payments.